TSA swap’s laptop

So the other day a friend of a friend brought my friend Bob at Laptop and a great story. He was on his way home to Cleveland from out of the country. TSA did the standard search and seizure of all his belongings and he moved along. A little while later he went to log into his laptop and notice it wasn’t his. He had a non qwerty keyboard on his and this was a qwerty system. So he went to TSA and they were not much help. In fact they wanted him to give them the laptop. He said “NO” and kept the laptop. He wanted to have something to trade with the guy who had his laptop. TSA claimed to remember checking a guy with the name that was the same as the login name but, they couldn’t help him. The airlines were not much help either. So for about 3 days he kept calling the TSA and no respond.

So he brought the laptop to Bob. Bob called the computer manufacturer and explained the issue. Then he escalated the issue to a supervisor. The supervisor said sorry no subpoena no info. He did suggest Bob talk to the corporate offices and gave him the phone number. So Bob called. They were not much help either. So when they transferred him to the product registration group the time had come to stop playing games. Or was time to start? “Hi, This is Bob. I’d like to check that my co-worker has registered his laptop correctly.” So Bob quickly learned that the machine hadn’t been registered.  So they wanted a subpoena to say they had no info. Got to love it.

A few hours later the friend finally received a call from the TSA. They said “Sorry we haven’t heard anything yet. If you can Hack into the machine and get any info go for it.”  So Bob did. The ophcrack disks didn’t work(Laptop Froze.) So he went old school and ran an Ubuntu liveCD. Mounted the local drive and was in.

Then the fun of finding the owner started. Bob noticed a resume, resignation file and a job description. So the assumption is that maybe it’s a manager and an employee is leaving. Bob also noticed the pictures and movies on the drive didn’t feel like a typical set of guy pictures. He went back and looked at the resume again and then it all made sense. The resume was for a lady. Her e-mail address that was on the resume was very similar to the login ID of the laptop. Bob found the owner.

The laptops got swapped back to the correct owners and everyone is happy except for the TSA.

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One Response

  1. A positive solution what what could have been a scary situation.

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